Reservation Process:
Customers can make a reservation for our day trips or activities through our website’s online booking form or by contacting us via phone.
Deposit Requirement:
No deposit is required to confirm a reservation.
Information Required:
During the reservation process, we require the following information from customers:
- Full Name
- Email Address
- Phone Number
- Country
- Pickup Location
- Drop Off Location
Pricing and Payment:
We offer competitive pricing for our day trips or activities. Please refer to our website for detailed information on the different packages and options available.
Additional Fees and Charges:
There are no additional fees or charges beyond the stated pricing for our day trips or activities.
Payment Method:
The final payment for the day trip or activity is made upon arrival. We accept cash and credit cards.
Cancellation and Refunds:
Cancellation Policy:
Customers can cancel or reschedule their reservations free of charge.
Refunds:
As we do not require any payment from the client to confirm their booking, there is no need for refunds.
Participant Requirements and Safety:
Age and Weight Restrictions: There are no specific requirements regarding age and weight restrictions or any other qualifications..
Experience and Skills:
No prior experience or specific skills are required to participate in our day trips or activities.
Safety Measures:
We prioritize the safety and enjoyment of our customers. We provide safety equipment, trained guides, and strictly adhere to safety guidelines to ensure a safe experience.
Changes and Modifications: Customers can request changes or modifications to their reservations. To make changes, please contact us via email at info@daytrips-from-marrakech.com or phone/WhatsApp at +212 612-848125.
Changes Made by the Company:
In the event of itinerary modifications or cancellations due to unforeseen circumstances by our company, we will refund the client who has already made the payment.
Privacy and Data Protection:
Customer Information Handling: We handle customer information with utmost care and ensure its privacy and security. For detailed information, please refer to our Privacy Policy page.
Use of Customer Data:
We may use customer data for marketing purposes or share it with third parties as outlined in our Privacy Policy page.
Contact Us
If you have any questions or concerns about our Booking Terms and Conditions, please contact us at:
72 Quartier, Marrakech 40160, Morocco
Phone: +212 612-848125
Email: info@daytrips-from-marrakech.com.